Aug 15, 2006

Time Warner Cable to Implement Volicon Observer RPM for Multichannel Media Monitoring

“Time Warner Cable’s hundreds of channels pass through more than 27 million U.S. homes, reaching 14.4 million customers in 33 states, so the effects of a channel going off-air can be quite dramatic. Compromised signals for the most popular channels will be brought to the operator’s attention quickly, but it is critical to have a system in place to ensure that each and every channel is on air. Our Observer RPM system allows multichannel cable operators like Time Warner to improve customer satisfaction, and thereby maintain revenue streams, by ensuring the presence and quality of the company’s complete broadcast offering.”

Volicon’s award-winning Observer server platform has been selected by leading cable operator Time Warner to provide early and expedient detection of off-air channels. The Observer RPM will monitor over 500 channels at Time Warner Network operations and headend facilities. Serving as an advanced desktop video monitoring solution, Observer RPM systems will provide Time Warner Cable staff with intuitive interfaces and capabilities for comprehensive video and audio quality assurance.

“Time Warner Cable’s hundreds of channels pass through more than 27 million U.S. homes, reaching 14.4 million customers in 33 states, so the effects of a channel going off-air can be quite dramatic,” said Volicon CTO Gary Learner. “Compromised signals for the most popular channels will be brought to the operator’s attention quickly, but it is critical to have a system in place to ensure that each and every channel is on air. Our Observer RPM system allows multichannel cable operators like Time Warner to improve customer satisfaction, and thereby maintain revenue streams, by ensuring the presence and quality of the company’s complete broadcast offering.”

The Observer RPM automates the channel-scanning process, operating unattended as it scans as many as 500 video channels continuously — and multiple channels simultaneously — to verify the presence of video and audio and to detect problems such as frozen video, black video, loss of video signal, and low-level audio. Each problem is recorded and reported to the operator via e-mail or cell phone alarm for review and analysis.

Time Warner Cable will be using two Observer systems for a total of eight parallel scanners, which are equivalent to eight human operators constantly scanning channels. One of the RPM scanners will be reserved for manual scans, allowing the operator to tune to the suspicious channel and confirm the error report. The Observer uses Volicon’s unique video processing technology to give users simultaneous access to multiple channels of live and archived content from their desktops using a Microsoft Internet Explorer®-compatible interface.

The Observer RPM has the capacity to stream a questionable TV channel over the Internet, allowing an operator to view the video/audio on a standard MS Windows®-based PC from any location. Users have total video control with the ability to search, retrieve, view, analyze, annotate, share, and export video from the desktop.

Events

Events
HDWorld Booth 1157 October 15-16 2008

Volicon’s Observer HD is the industry’s premier High Definition content monitoring solution for Broadcasters.

Observer …

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Awards

awards
Volicon Observer wins TV Technology STAR Award @ IBC 2006

Volicon, a leading provider of advanced solutions for monitoring broadcasts, logging, archiving, and streaming of digital video, …

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About Volicon

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About Volicon

Company Profile

Volicon is the leading supplier of broadcast monitoring systems used by broadcasters and cable …

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