“Our commitment to high-quality programming permeates our organization, and we rely on systems such as the Observer to help us fulfill that commitment,”…“Since installing the Observer, we’ve noticed a marked improvement in our ability to validate performance and maintain transmission quality, and thus our operators are working smarter and more efficiently.”

Jonathan Perkes, Vice President of Engineering Discovery Television and Technology Center, November 27, 2007

“Previously, when a request came through for a recorded segment we would have to manually find and pull the tape off the shelf, a cumbersome and sometimes unreliable process. Now we can pull live or archived data instantly and share it over the internet, without even having to leave our desks. The observer enables CBS News to look at what our competitors are doing at any time, a major benefit for us. As events go on the air, we can actually see who broke the story first, right down to the second.”

Frank Governale, Vice President of Operations CBS News

The Observer RPM system seems to be the only product currently on the market that offers this functionality at an appealing price point. Volicon Observer RPM Improves Monitoring Workflow Efficiencies at Time Warner

Bob McFalls, network operations manager at Time Warner, San Diego Division White Paper - April 2007

“We purchased the Observer for archiving and were pleasantly surprised to find a number of additional uses for the many features. From an engineering standpoint, the Observer passed the most important test: it worked exactly as advertised, right out of the box- and is still working flawlessly.”

John Scott, Chief Engineer KPLC (Raycom Media Station)

“The Volicon Observer allows us to quickly access sponsored program elements, convert them into video clips, and transport them digitally to anywhere in the world,”… “Overall, it’s an extremely useful tool for helping us maintain the high level of quality and performance we require at the channel.”

Kevin Annison, Vice President of Business Development and Operations Fox SPEED, November 14, 2007

“The Observer is an essential player in our overall strategy to transition to a digital, file-based infrastructure for broadcasting operations, and we believe it will be an ideal solution for standardizing on a single monitoring platform across all of our stations… The system’s ability to provide centralized monitoring for a large number of remote stations, its advanced alarming and notification capabilities, and its ubiquitous desktop access were all large selling points.”

Shea Clark, Director of Engineering Support and Services
ION Media Networks - April 14, 2008

“The Observer RPM provides audio and video monitoring beyond the set-top box, and this capability augments the JSDU goal of continuous and proactive end-to-end visibility from ‘headend through the home,’”… “With Volicon’s Observer RPM, our customers achieve service visibility through to the media consumer, and this awareness is critical to the maintenance and availability of media delivery services.”

Paul Antolli, Vice President of Complementary Products Organization
JDSU - September 7, 2007

“I had been looking for a system like the Volicon Observer for quite some time,”… “In addition to the on-air logging, we needed to be able to automate the storage of these signals for both our NTSC and digital stations. The ability to quickly search on-air events for content as well as the capability for multiple users within the station to access the unit from their desktops was also a necessity. In short, the Observer meets all of these needs.”

Bob Sink, Assistant Chief Engineer
WTOG-TV/DT - April 5, 2006

Flexible access to the Observer monitoring system saves us time, as it is possible to work with the system from any connected workstation in the facility….The advantage we gain is well worth the investment.

KAB Goes Tapeless, By Akihiro Shiraishi Article – TV Technology, Asia Pacific

“I love the Observer! It’s hi-tech and sexy. It just works! We are extremely pleased with the efficiency of the Volicon Observer. It eliminates 4-6 hours a day of searching videotape… It used to take our public information officers half their days to search, edit together, and deliver important news stories to the city manager. Now, this process takes about an hour.”

Bennie Wilcox Jr., Manager City of Dallas’ Cable Television Systems, November 14, 2007

“We put the Observer system through a rigorous evaluation process, and it was the only solution that stood up to the test and met all of our requirements…With the Observer installed in our Milan broadcast facility, we streamlined our monitoring processes and are experiencing much greater flexibility in identifying and accessing recorded clips.”

Ben Leenders, Engineering Manager
Sky Italia, Milan, Italy - April 29, 2008

“In the short time that it has been up and running, the Observer has already caught the attention of other departments that can see its value for such functions as verifying to customers that advertising aired as contracted, or monitoring and evaluating newscasts for quality control.”

Rich Lochmann, Director of Engineering
KFMB - December 13, 2007

“All of our broadcast clients require that we give them an air check so they can verify the integrity of the signal we are transmitting for them. The Observer gives clients much more convenience and flexibility in accessing and sharing their aired content, which offers them significant time savings as well. Furthermore Volicon’s technical support has been second to none.”

Steven Southern, Senior Broadcast Engineer
Crawford Communications - November 4, 2008

“The Observer system gives us functionality similar to that of a security system, but with extended storage capability and a much better broadcast-quality picture that provides smooth playback on a full-screen display,”… “We needed a set-it-and-forget-it application, and the proven performance and reliability of the Observer system ensures that we can access the video we want when we want it. It’s been bulletproof for us so far.”

Dale Looper, Engineering/Program Operations Manager Bright House Networks, June 26, 2007

“Before adopting the Observer RPM system, we relied on staff review of channels and calls from subscribers to identify issues with channels, particularly those with fewer viewers”… “The Observer RPM has found problems in the middle of the night, before we get calls and before our service center is open, so we’ve been able to work proactively in maintaining maximum uptime for our channels. We’ve noticed a significant decrease in calls, and I’d estimate that 95 percent of the time, our Volicon system is addressing outages before our customers are even aware of them.”

Jeff Kelly, Chief Engineer Service Electric Cable TV, June 18, 2007

“As soon as I saw the Volicon system and its capabilities, I knew it was the right solution for us,” …“Fundamentally, the key benefit the Observer offers is easy access to information, and this information is valuable to the operation of so many departments at our station. When I look at the Observer now, I think of the new application we found for it today, and I know we’ll find another use for it tomorrow and another the day after.”

Deana Coble, Director of Technology and Operations
WFMY News 2 - October 2, 2007

“The Volicon Observer has helped bring about a sea of change in terms of how news content is managed at Governor Vilá’s office,” … “Combined with the radio and print elements of the overall system, it provides an efficient, comprehensive solution for the office’s news monitoring needs.”

Abner Serrano, Consulting Engineer
RGB Broadcast Services - July 13, 2006

“We’re very pleased to be representing Volicon products in Japan,”… “The unique capabilities of the Observer system offer many new benefits to broadcasters. With Volicon systems among the best-of-breed systems we supply, we’re able to offer Japanese broadcasters new levels of functionality and efficiency in monitoring broadcast integrity and content.”

Mr. Takanori Kudo, Group Manager of System Products’ Sales Department.
HOEI, Tokyo, Japan - January 10, 2007

“We put great value in the cultivation of the possibilities that digital video systems can provide our operations,” …“Volicon’s Observer system helps us capitalize on these opportunities by enabling our personnel to monitor and analyze video quickly through a simple and intuitive interface. As a result, we dedicate less time and fewer resources on our monitoring tasks, and we are able to act rapidly in addressing issues that could compromise the programming transmitted to our viewers.”

Risto Sirts, System Architect Eesti Televisioon, August 10, 2006

“Cable operators industry wide are more focused on quality assurance and on taking a more proactive approach to monitoring,”… “We do a very good job of getting alarms from telephone and data devices that are down, but to do the same for our channel map, we would have to assign a live body to scan all of our channels manually, all of the time. The Observer RPM automates this process, allowing us to dedicate technicians to other projects while improving customer satisfaction. It fit all our needs and proved very affordable compared with competing solutions.”

Gregg Gehlbach, Network Operations Center Manager Sunflower Broadband, July 31, 2007

“The immediacy provided by the Observer system allows us to work far more efficiently and to disseminate information at a very high level across our facilities, as well as to our clients,”…“We looked at other products, but none offered the same features or Observer’s capacity for closed-captioning monitoring. That’s an important aspect of every program, and Observer gives us a very effective way to confirm closed-caption display and to perform rapid keyword searches when necessary.” …“We are a rapidly growing communication organization, and the ability to coordinate the exchange of information across our facilities is a real issue. The Observer system gives us a valuable tool for gathering, sharing, and reviewing critical data about our broadcasts, even when staff is spread across separate buildings or locations.”

Bart Palmer, CTO and Vice President of Engineering The Inspiration Networks and MediaComm, August 29, 2006