Post-STB Video Service Monitoring
Today’s cable, IPTV, mobile, and satellite providers face daunting competition from each other as well as ad-skipping digital video recorders and Internet-based interactive content and advertising. To gain competitive edge, these video service providers are dedicating significant resources to delivering high-quality SD and HD linear and on-demand content along with interactive elements. Whether they are providing zoned/ targeted advertising, user polling and voting, interactive ads, interactive set-top box (STB) applications and guides, or direct selling applications, operators are challenged to ensure all these elements are successfully delivered to customers.
Volicon’s Observer Remote Program Monitor (RPM) solution is the next generation in video service assurance for cable, IPTV, mobile, and satellite providers. With its post-STB access point, powerful video analytics, IR command scripting, integration with transport stream analyzers, and full frame rate/resolution continuous recording, the RPM enables operators to monitor and troubleshoot linear, on-demand interactive content and advertising. The RPM’s ease of use and natural language video monitoring allows the operator to quickly and effectively troubleshoot today’s increasingly complex video services. Whether it’s continuously verifying service lineups or the operation of ad-insertion gear, providing transport stream analyzers alerts, or confirming the availability of on-demand or interactive content, the RPM is the ideal solution for video service providers to know their customers’ experience.
The Observer RPM in action
- Improving Customer Satisfaction: Panama’s Cable Onda
- Automating Signal Troubleshooting: Ecuador’s TV Cable
- Reducing Costs of Troubleshooting Chronic, Intermittent Issues
- Verifying Alerts from Transport Stream Analyzers (ASI, IP and QAM) with Triggered Recording
- Verifying Content Integrity After Local Ad Insertion Equipment
- Monitoring Analog, QAM Digital, IP Digital, SDV and On-demand Content in From One System
- Ensuring the Availability and Performance of On-demand Content
- Post-STB Interactive Applications Monitoring - IPTV, EBIF and Tru2way
- Continuous Monitoring of Local Content at Ingest into Network
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